Refund policy
Unfortunately, we cannot accept returns on perishable goods.
If you're believe you're eligible for a refund, you can contact us at hello@lochinverlarder.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Gift Cards
Gift cards are non-refundable. The Gift Card cannot be exchanged for cash and if lost or stolen, will not be exchanged or refunded.
All Gift Cards are valid for a period of 12 months from the date of purchase. They cannot be redeemed after the expiry date.
Refunds
We will notify you if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.